1. PRIVACY POLICY
Jane Kim England Coaching, LLC respects your privacy. This Privacy Policy explains how information is collected, used, stored, and shared when you visit the website, complete a form, schedule a session, purchase a service, join the email list, or otherwise interact with the business online.
By using the website or submitting your information, you agree to the practices described in this Privacy Policy.
Information We May Collect
– Contact details you provide, such as your name, email address, phone number, mailing address, or other details submitted through forms, booking pages, intake materials, or email.
– Payment and transaction information processed through third-party payment providers.
– Technical and usage data such as IP address, browser type, device information, pages visited, referral sources, and approximate location data collected through cookies, analytics tools, or website platforms.
– Communications you send through email, contact forms, applications, scheduling tools, or other connected platforms.
How Information Is Used
– To respond to inquiries and provide coaching services.
– To schedule sessions, process payments, send confirmations, and deliver purchased services or resources.
– To improve the website, user experience, messaging, and offers.
– To send newsletters, updates, or promotional emails when you have opted in or when permitted by law.
– To maintain internal records, protect the business, and comply with legal obligations.
Cookies, Analytics, and Tracking
– The website may use cookies, pixels, analytics tools, and similar technologies to understand how visitors use the site and to improve functionality, performance, and marketing. You can usually adjust cookie settings through your browser. Disabling cookies may affect parts of the website experience.
How Information May Be Shared
– Information may be shared with trusted third-party service providers that support the business, such as website hosts, scheduling platforms, payment processors, email platforms, analytics providers, contractors, or assessment tools.
– Information may also be disclosed when required by law, to protect rights or safety, to investigate fraud or misuse, or in connection with a business transfer or reorganization.
Email Communications
– If you subscribe to emails or download a resource, you may receive updates, newsletters, or promotional messages. You may unsubscribe at any time by using the unsubscribe link in an email or by contacting support@janekimengland.com.
Data Retention
– Information is kept only as long as reasonably needed for business, legal, accounting, operational, or service-delivery purposes, unless a longer retention period is required or permitted by law.
Data Security
– Reasonable administrative, technical, and physical safeguards are used to help protect personal information. No method of internet transmission or electronic storage is completely secure, so absolute security cannot be guaranteed.
Your Choices and Rights
– Depending on your location, you may have the right to request access to, correction of, update of, deletion of, or limitation on certain personal information. You may also request to opt out of certain marketing communications. To make a request, contact support@janekimengland.com.
Third-Party Links
– The website may contain links to other websites or services. Jane Kim England Coaching, LLC is not responsible for the privacy practices, content, or policies of third-party websites.
Children’s Privacy
– This website and services are intended for adults and are not directed to children under 13. Personal information is not knowingly collected from children under 13. If information from a child under 13 is believed to have been submitted, contact support@janekimengland.com so it can be addressed.
Changes to This Privacy Policy
– This Privacy Policy may be updated from time to time. The revised version will be posted on the website with an updated effective date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
Contact
– If you have questions about this Privacy Policy, contact: support@janekimengland.com
Privacy Policy and Terms & Conditions
2. TERMS AND CONDITIONS
These Terms and Conditions govern your use of the Jane Kim England Coaching, LLC website and related services, content, resources, and offerings.
By visiting the website, submitting a form, purchasing a service, or using any content or materials provided through the business, you agree to these Terms and Conditions. If you do not agree, please do not use the website or services.
Use of Website
– You agree to use the website for lawful purposes only and in a way that does not violate the rights, safety, or access of others.
– You may not misuse the website, attempt unauthorized access, introduce malicious code, scrape protected content, or interfere with site operation.
Eligibility
– The website and coaching services are intended for adults at least 18 years old. By using the website or purchasing services, you represent that you are at least 18 years old and legally able to enter into this agreement.
Coaching Services
– Jane Kim England is a Certified Professional Coach (CPC) and Energy Leadership Index Master Practitioner (ELI-MP), trained through iPEC. Coaching is educational and personal-development based. It is not therapy, counseling, medical care, legal advice, financial advice, tax advice, or crisis support.
– Use of the website or purchase of services does not create a therapist-client, doctor-patient, attorney-client, or other licensed professional relationship.
No Guarantees
– Individual results vary. No promise, warranty, or guarantee is made regarding personal, emotional, relational, professional, or financial outcomes. Testimonials and examples are illustrative only and do not guarantee similar results.
Payments, Cancellations, and Rescheduling
– Payment terms for coaching services, programs, and digital products are provided at the time of purchase or in the applicable client agreement. Unless otherwise stated in writing, all payments are final and non-refundable.
– By purchasing services, you agree to the payment terms presented at checkout or in your client agreement. Because coaching time, preparation, and program access are reserved in advance, cancellation and rescheduling requests are subject to the terms provided at booking or in the applicable client agreement.
Intellectual Property
– All website content and all related materials, including text, frameworks, graphics, downloads, guides, videos, branding, program names, and coaching materials, are the intellectual property of Jane Kim England Coaching, LLC unless otherwise stated.
– You may not copy, reproduce, republish, distribute, modify, sell, create derivative works from, or exploit any content without prior written permission, except for limited personal, non-commercial use expressly allowed by the business.
User Submissions
– If you submit comments, testimonials, applications, messages, or other materials, you confirm that the information is your own or that you have the right to share it.
– You grant Jane Kim England Coaching, LLC a limited right to review, store, and use submitted materials for service delivery, administration, and, if separately authorized, testimonial or marketing purposes.
Third-Party Platforms and Tools
– The website and services may rely on third-party tools such as scheduling platforms, payment processors, email providers, video platforms, form tools, and analytics tools. Jane Kim England Coaching, LLC is not responsible for outages, errors, practices, or policies of third-party providers.
Disclaimer of Warranties
– The website, content, and services are provided on an ‘as is’ and ‘as available’ basis without warranties of any kind, express or implied, to the fullest extent permitted by law.
Limitation of Liability
– To the fullest extent permitted by law, Jane Kim England Coaching, LLC will not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to your use of the website, services, content, or third-party tools.
– If liability is imposed despite this limitation, it will be limited to the amount paid by you, if any, for the specific service giving rise to the claim.
Indemnification
– You agree to indemnify and hold harmless Jane Kim England Coaching, LLC from claims, losses, liabilities, damages, costs, and expenses arising out of your misuse of the website, breach of these Terms and Conditions, or violation of any law or third-party rights.
Termination
– Access to the website, services, or materials may be limited, suspended, or terminated at any time, without notice, if misuse, breach, safety concerns, payment failure, or other legitimate business concerns arise.
Governing Law
– These Terms and Conditions are governed by the laws of the State of North Dakota, without regard to conflict of law principles. Any dispute arising under these Terms and Conditions shall be brought in the appropriate state or federal courts located in North Dakota, unless applicable law requires otherwise.
Updates to These Terms
– These Terms and Conditions may be updated from time to time. The most current version will be posted on the website with an updated effective date. Continued use of the website or services after changes are posted constitutes acceptance of the updated Terms and Conditions.
Contact
– Questions about these Terms and Conditions may be sent to: support@janekimengland.com
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